1.PERSONAL DATA WE COLLECT
We collect personal data related to current, prospective, and former players ("users") of our Services.
1.1 SOURCES OF PERSONAL DATA
We can obtain your personal data from the following sources:
a) directly from you (through games, websites or online forms); and/or
b) From other entities, service providers that assist us in providing services (including analytics providers, operating systems, and Internet service providers) or social network accounts used to access our online services (such as Facebook, Google, etc.).
1.2 PERSONAL DATA THAT WE COLLECT AND PROCESS
When you use our Service (whether through a social network or through Theotino directly), you may give us information directly (like when you're setting up your account or when you contact Customer Support):
a) Contact information (such as name or nickname or email you submit as part of your register information for our Services or log-in or via social networks);
b) Data about your account and game progress, we create a specific ID for you when you use the Services;
c) Your IP address and unique mobile device identification numbers (such as your device ID, advertising ID, MAC address);
d) Data about your device, such as manufacturer, operating system, CPU, RAM, browser type and language;
e) Broad location data (e.g. country or city-level location);
f) Usage data, such as data we collect with cookies and similar technologies Cookies Notice;
g) Data (such as your nickname, profile picture) we receive if you link another provider's tool with the Service (such as Facebook, Google or Weibo);
h) Purchase history, including details of orders (amount spent, date, time, vouchers or offers used);
i) Data to fight fraud (such as refund abuse in games or click fraud in advertising);
j) Data from platforms that the games run on (such as to verify payment);
k) Data for advertising and analytics purposes, so we can provide you a better Service;
l) Your email address and your messages to the Services (such as chat logs and player support tickets sent by email or through Zendesk service (or another service we can use in the future) any feedback you submitted about your experience with us; and/or
m) Other data you choose to give us.
The app does use third party services that may collect information used to identify you.
2.USE OF PERSONAL DATA
Your interaction with our services may be monitored across platforms and/or devices.
In addition to the above, if you provide your email address to Theotino, we may use it to communicate with you and other players in various ways, including responding to customer support requests; let you and others know what activities you are playing, Friends' comments, in-game status and promotions, and information about neighbors' gifts and requests. Some messages (such as inviting friends to join the game) may contain your name and profile photo. We may also send promotional information directly or in conjunction with other parties ("Promotional Newsletters"). For more information on how to opt-out of promotional communications, please see the "Your Rights" section below.
We may use technologies that are considered automatic decision-making or analysis, but we will not do so in a way that has a significant legal impact on you, unless we have your consent or the law allows us to do so.
We may also use personal data for any other purposes communicated to you at the time of collection or with your consent.
3.WHO DO WE SHARE YOUR PERSONAL DATA WITH
Our partner organizations and service providers.
We may disclose information about you to organizations that provide services to us to ensure they are contractually obligated to keep your personal data confidential and to comply with the GDPR and other relevant data protection laws.
We may share your information with the following types of service providers:
a) Technical support providers who provide services for our website and IT infrastructure;
b) Software vendors hosting relevant personal data on our behalf, including software-as-a-service solution providers;
c) Professional consultants, such as lawyers, accountants, tax consultants, auditors, and insurance intermediaries;
d) Suppliers who help us generate and organize reviews relating to our goods and services;
e) Our advertising and promotion agencies and consultants and the online organizations or platforms that we choose to carry out marketing activities on our behalf and promote products or services that may interest you. The list of our partners is available via this link; and/or
f) Service providers who assist us in providing services.
Law enforcement agency or government agency
We may disclose your personal data as permitted by law to deal with illegal activity, suspected fraud, violation of our intellectual property rights, potential threats to anyone's personal safety, violation of our terms and conditions, or other agreements or required by law.
You have the right to obtain information from us about how we process your personal data, view a copy of any personal data we hold about you, and request that your personal data be modified, corrected or deleted from our system. You can also restrict, restrict or object to the processing of your data.
We will not make any decisions based solely on automated processing (including analysis).
If you agree to our use of your data, for example, so that we can send you marketing emails or display personalized advertisements, you can withdraw your consent at any time. Please note that even if you withdraw your consent, we can still use your consent as the legal basis for processing your personal data before you withdraw it.
If we declare that we are dependent on our legitimate business interests, you can object to our use of your personal data. Our previous section "Why do we collect your personal data and what is our legal basis?" explained the legitimate interests we rely on.
If you wish to exercise any of the above rights, you can contact us in accordance with the provisions in the "contact us" below.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
8.Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.